Tip: To connect to Jira, you can use either OAuth, or Basic authentication (the latter is also called cookie-based in Zephyr UI). Basic authentication is easier for configuring, but OAuth is more secure. We’d recommend using OAuth connections, where possible.
Jira Integration screen
In Zephyr, you create, view, edit and delete Jira connections in the Administration > (System Setup) Jira Integration screen:
To create a connection, click at the top of the list and follow the instructions you see on screen. Depending on the connection type you choose, you may need to configure your Jira instance beforehand. See Setting up Jira Integration.
You can apply one of the following actions to a connection in the list:
Invokes a dialog box where you can configure Zephyr-side connection settings. The dialog is different for OAuth and Basic authentication connections.
Click Update webhooks on the Jira connections screen to update existing webhooks in all connected Jira instances, and to remove those webhooks that are not needed.
Custom fields of Jira items
Jira items can have user-defined (or custom) fields of various types: single-line and multiline text boxes, single-choice and multi-choice lists, radio buttons, labels, user pickers, URL fields, date pickers, and many others.
Zephyr supports these fields, that is, users can view and update these fields' values directly from the Zephyr UI.
To streamline operations, it may cache some field values (see below). You might need to update the cache manually.
Caching Jira data
Zephyr caches some Jira data to speed up user operations. It updates the cache at regular time intervals, but you might need to do this manually in the Defect Admin screen. See Caching Jira Data for details.