Migrating From Jira Server to Jira Cloud

Starting October 11, 2024 (Zephyr Enterprise 8.2), the Zephyr Enterprise documentation moved from its current location on Atlassian to a dedicated, standalone Zephyr Enterprise documentation page. Please see: https://support.smartbear.com/zephyr-enterprise/docs/en/zephyr-enterprise/zephyr-administration-guides/system-setup/jira-integration/migrating-from-jira-server-to-jira-cloud.html

When migrating from Jira Server to Jira Cloud, please follow the recommendations below:

Do not delete the existing Jira integration in Zephyr. Just edit the settings to point to the new Jira Cloud instance. Otherwise, all the mappings and links will be lost.

  • In the new Jira Cloud instance, the project name and key should be the same as those you have in Jira Server.

  • After connecting to the new Jira instance, click Update Webhook to recreate the required webhooks:

See Also

Jira Integration

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