Editing Defects
Starting October 11, 2024 (Zephyr Enterprise 8.2), the Zephyr Enterprise documentation moved from its current location on Atlassian to a dedicated, standalone Zephyr Enterprise documentation page. Please see: https://support.smartbear.com/zephyr-enterprise/docs/en/zephyr-enterprise/zephyr-user-guide/defect-tracking/editing-defects.html
The way you edit defects in Zephyr depends on which issue tracking system your Zephyr administrator set up in the project settings. To learn how to edit a defect in Zephyr, select the issue tracking system you are using:
Jira integrated with Zephyr
The built-in issue tracking system
Jira integrated with Zephyr
To edit a single defect -
1. Find the defect you want to edit and select it by ticking the check box next to its ID. The defect details will be shown at the bottom of the page:
2. Here you can change any data directly in the fields or click Edit and update the values in the subsequent dialog:
Keep in mind that all the required fields must be populated.
If you do not specify a priority, the default value will be used (Medium).
The maximum size limit for attachments is 20 MB.
3. Click Update to apply the changes.
To edit multiple defects -
1. Find the defects you want to edit and select them by ticking the check box next to their IDs:
2. Click Change Multiple and update the needed values in the subsequent dialog:
3. Click Save to apply the changes.
To edit a defect in Jira:
1. In Zephyr, find the defect you want to update and click its ID:
2. The defect will open in Jira where you can edit it:
If you are not logged in to Jira, you will be asked to log in using your Jira credentials:
The values you change in Zephyr or in Jira will be updated both in Zephyr and in Jira.
You may need to refresh the page to view the applied changes.
When using Jira for defect tracking, the Jira fields on the Create and Edit screens MUST be the same, otherwise users won't be able to properly file/modify defects.
Refer to this Jira resource for more information: Associating a screen with an issue operation | Administering Jira applications Data Center 10.3 | Atlassian Documentation
The built-in issue tracking system
To edit a defect created in the internal issue tracking system –
1. Find the defect you want to edit.
2. Choose it by selecting the check box next to its ID. The defect details will appear at the bottom of the page:
3. You can edit the values directly in the fields, or click Edit to bring up the edit form:
4. After changing the values, click Update to apply the changes.
See Also
Jira Integration
Creating Defects
Searching for Defects
Creating Sub-Tasks
Exporting Defects
Starting Release 8.2, Zephyr Enterprise documentation is moving from its current location on Atlassian to a dedicated, standalone Zephyr Enterprise Documentation page. https://support.smartbear.com/zephyr-enterprise/docs/en/welcome-to-zephyr-enterprise.html