Support ZIP File

Owned by Anubhuti Shrivastava
May 13, 2024
1 min read

Before sending a request to our Support team, you can create an archive containing system information and logs to help us debug the issue. To do that:

  1. Click Create Zip on the About Zephyr page:

8a38d7a9-bdd4-4663-a153-536f3789070b.png

Zephyr will generate a ZIP file containing the required data. The button will change to the Download Zip button:

123c2214-bba4-4db4-8f98-99f4c6dbc546.png

  1. Click Download Zip to download the file, and then attach it to your support ticket.

Â