Reset User Password

To reset the password of a user, follow these steps:

  1. Log in to Zephyr Enterprise as an administrator. Go to Administration > User Setup:


  2. Select the user that you want to reset the password for, and scroll the page down to the Edit User section. Click Reset This User's Password there:


  3. Confirm the change in the subsequent message box:


  4. Important: Scroll the page down and click Save to apply the changes.


Note: the message box shows the new password that will be active after the reset. This password coincides with the username you can see in the Edit User section: