Delete Disable User's
Starting October 11, 2024 (Zephyr Enterprise 8.2), the Zephyr Enterprise documentation moved from its current location on Atlassian to a dedicated, standalone Zephyr Enterprise documentation page. Please see: https://support.smartbear.com/zephyr-enterprise/docs/en/zephyr-enterprise/zephyr-administration-guides/user-setup/delete-disable-user-s.html
For our customers' GDPR compliance, we now provide a method to completely delete inactive users with all PII (Personally Identifiable Information) from the database, that user will be assigned as an In-active deleted user
To Enable this feature, the user has to Enable the
Administration > Customizations > Miscellaneous >Delete Inactive Users
Once users enable this Flag they will see a button Delete Inactive Users in
Administration > Customizations > Advanced > Delete Inactive Users
Click on the button Delete Inactive Users, and a Pop-up will come.
In the above pop-up
Total number of users to be deleted at a time:-
The value that at a time the number of users will be deleted. This can be configured in the Properties file in {ZephyrDIR}/tomcat/webapps/flex/WEB-INF/classes/gdpr.properties.
By default, the value is one
It can be configured by changing the value of zephyr.gdpr.delete.count
#zephyr gdpr delete count
zephyr.gdpr.delete.count=1Once this value is changed System needs to be restarted to make the change value effective.
Total number of inactive users:
This is the total number of inactive users present in the system.
Once click on the Delete button users will start getting deleted one by one depending on how many users are to be deleted at a time depending on the value in the Total number of users to be deleted at a time.
This action is irreversible make sure you want to delete the user as it will remove the complete trace of the User from the system.
Once Users are deleted, they will get replaced by the User called “InActive user”.
Starting Release 8.2, Zephyr Enterprise documentation is moving from its current location on Atlassian to a dedicated, standalone Zephyr Enterprise Documentation page. https://support.smartbear.com/zephyr-enterprise/docs/en/welcome-to-zephyr-enterprise.html