About Zephyr - Named & Concurrent Licenses
Zephyr Base
Software licensing information is displayed here with the following details:
Your Company Name
Your Customer ID
Your License ID
Contact (this is the person who registered)
License Edition
License Type
Valid From.. to..(this shows the entire length of your license term)
Please provide this information when contacting Support or Sales.
NAMED and CONCURRENT License Users
It also indicates the total number of licenses you have, how many have been used and how many are available. License Type can be "NAMED" or "CONCURRENT". If you have a license type of NAMED, it shows the total number of named licenses you have, how many have been used and how many are available. If you have a license type of CONCURRENT, it shows the total number of concurrent licenses you have, how many are currently logged in and how many are available.
As the name implies, NAMED users are specifically named users of the system and you can add only that many users in the active state in Resource Management. (You can add more users but they will be disabled and shown italicized in the list.)
If you have CONCURRENT licenses, you can add as many users as you want in Resource Management but only that many users can successfully log into Zephyr as the number of CONCURRENT licenses you have. If the maximum number of users have been reached, the next user will not be able to login until a license is freed up. See the Resource Management section for more details.
The View license details button provides details on your license subscriptions in a visual format. Please click on the Buy more licenses button to get in touch with Zephyr Sales and buy/renew your licenses.
NAMED and CONCURRENT licenses cannot coexist (i.e. you can have either one or the other.)
License Expiration
The Administrator/Test Manager will get a gentle reminder ahead of license expiration. Upon the expiration of the license, users will not be able to log into the system. Please click on the /wiki/spaces/ZEE48/pages/56131661 more licenses button to get in touch with Zephyr Sales and buy/renew your licenses.
Software Update
Zephyr can remind you of any new updates to the software available and this reminder is configurable here. Both the Installed Version and the Available Version are shown here and you will get an update if a newer version is available. You will then have the option of navigating to the Zephyr website to read, download and apply the update.
Starting Release 8.2, Zephyr Enterprise documentation is moving from its current location on Atlassian to a dedicated, standalone Zephyr Enterprise Documentation page. https://support.smartbear.com/zephyr-enterprise/docs/en/welcome-to-zephyr-enterprise.html