Backups & Restore

This section applies specifically to guide users and administrators with the backup and restore process . The information below is generally used to ensure that system administrators can backup their Zephyr Enterprise database and attachments.

There are currently two objects that can be backed up:

Object	Description/Info
Data	Typically backed up and stored in a tar.gz file
Attachments	By default, these are not stored in the tar.gz file but are on the filesystem under <zephyr_install_dir>/zephyrdata

Please ensure you are logged into the machine on which Zephyr Enterprise Server is installed to access attachment backup/restore processes. You will need to be logged into your database server to backup the database data separately. Attachment script files must be run with appropriate permissions.

It is highly recommended that you consistently backup your Zephyr Enterprise Attachments and Database.

Backup & Restore

Additional Note

Linux users note that all utilities must be run as root. Use the sudo command for root permission.

The following steps will need to be followed to Backup, Restore and Schedule your database and attachments:

Step 1: Database Backup
Step 2: Database Restore
Step 3: Attachment Backup
Step 4: Attachment Restore
Step 5: Scheduling

Step 1: Database Backup

1. backup: Instructions take a native backup from the database with out attachment

MySQL

mysqldump -u [uname] -p[pass] db_name > db_backup.sql

Example: mysqldump -u itcc -itcc_backup itcc > itcc_backup.sql

mysqldump -u itcc -itcc_backup dversion > dversion_backup.sql

Oracle

exp ITCC/ITCC_password file=itcc_backup.dmp

Please check Oracle standard schema documentation restore steps for your database version.

MSSQL

Please contact your DBA for instructions or follow the steps mentioned

in the link below for backup

https://technet.microsoft.com/en-us/library/ms187510(v=sql.105).aspx

Step 2: Database Restore

4. restore: Instructions to Restore the native backup

MySQL

mysql -u [uname] -p[pass] db_name < db_backupfile.sql

Example:

mysql -u root -proot itcc < itcc_backupfile.sql

Oracle

Please check Oracle standard schema documentation restore steps for your database version.

MSSQL

Please contact your DBA for instructions or follow the steps mentioned

in the link below for restore and backup

https://technet.microsoft.com/en-us/library/ms188312(v=sql.105).aspx

Step 3: Attachment Backup

2. backup: Instructions for backup on windows/Linux for attachment

Windows

backupAttachment.bat location Y

Example:

backupAttachment.bat c:/users/abc Y

Provide the location of where the attachment backup will be stored.

Linux

Run dos2unix *.sh

Run backupAttachment.sh Y

By default, the backup file is present in Linux at: %Zephyr_Root%/ftp/backup/

Step 4: Attachment Restore

Instructions for restore on windows/Linux for attachment

Windows

restoreAttachment.bat -FORCE

Linux

Run dos2unix *.sh

Run restoreAttachment.sh -FORCE

Provide the location for the backup file after executing the command.

Step 5: Scheduling

The sheduling utility that only backs-up the database without backing-up the repository and trend data. Use this utility only if instructed by Zephyr support.

Usage:

schedule.bat [db name] [db username] [db password]

[output file name and path] [zephyr installation path]

Example:

schedule.bat ITCC root root

C:\mybackup\partial-db-backup.sql C:\Software\Zephyr\

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