Support and Troubleshooting

Owned by Daniel (Deactivated)
Last updated: Jan 31, 2018 by Kevin Pham (Deactivated)

This section applies specifically for Zephyr Enterprise's support . The information below is generally used to ensure that users are notified of all the avenues for supporting the product.


For troubleshooting instructions, please visit our Support website where you will have access to Online Help, Videos, Knowledge Base, Community Forums and for Enterprise Edition customers - email support, phone support and self-care.


Support SectionDescription
Online HelpThe latest Online Product Documentation is available here, complete with guides/videos you can watch to see Zephyr in action.
VideosDemos, overviews, How-To's and recorded Webinars on all our products. You can watch any of them at your own convenience.
Developer ZoneGet more information about our Web Services APIs, ZBots, ZIPs and etc.
YoutubeView our channel that provides resources and videos to help you understand how Zephyr works. You can also see what's going on at Zephyr here as well.