Capture for JIRA Installation Guide

This page is for installing the JIRA server plugin only.

For instructions on installing the Capture for JIRA browser extensions, see Getting Capture for JIRA in your browser.

(warning)  The information on this page does not apply to Capture for JIRA Cloud. For information on installing Capture for JIRA Cloud, please refer to the Add-ons in Cloud.

1. Check compatibility

Before installing Capture for JIRA, please check that Capture for JIRA is compatible with your version of JIRA and browsers. See the Capture for JIRA Compatibility Chart.

2. Get your license

Visit to get a license key for Capture for JIRA, and save it.

3. Install Capture for JIRA

  1. Navigate to the Add-ons page in the administration console by doing the following:
    Choose the cog icon  at top right of the screen, then choose Add-ons.
  2. Type 'Capture for JIRA' in the Search the Marketplace box and press Enter.
  3. Click the Buy Now button for Capture for JIRA. A confirmation message and the plugin details will display, if it is installed successfully.
For more information about installing plugins through the Universal Plugin Manager, please read Installing add-ons.

4. Activate Capture for JIRA

  1. Navigate to the Add-ons tab in the administration console again.
  2. Choose JIRA Capture License in the left menu.
  3. You will be directed to the 'Manage Add-ons' page where you will be prompted to enter your license for Capture for JIRA.
    If you are not redirected to the 'Manage Add-ons' page, then it means your version of JIRA does not have this feature. Instead, you will be taken to the Capture for JIRA License page where you may enter your license.