Enabling and Disabling Users
- Kevin Pham (Deactivated)
Description
In Zephyr Enterprise, users consists of people that exist within the system for testing. By default, there is at least 1 manager in the system. Managers are able to enable and disable a user account from the system. There is no option to delete a user from within the system. If there is a user account that isn't needed anymore, a manager has the ability to disable the user account. To learn how to enable and disable users, please view the steps below.
Terminology
Table of Contents
The steps below describe in detail the general process of adding, editing, enabling, and disabling a user for Zephyr Enterprise. To view further instructions for each individual function, please click the links provided below. By clicking on a link, you will be redirected to the page with the steps corresponding to the function selected.
Enabling Users
Prior to Enabling a User
Prior to enabling a user, there must be an existing user account in the system to edit and enable.
Scenario: You are a testing manager that has a role of a 'manager' in Zephyr Enterprise. A QA tester has left your company but recently joined back. He had an existing account that was disabled but needs to be enabled so that he can reuse his old account for testing. As a testing manager, you want to enable his user account that was previously in the system.
1. Click on the individual user account that you want to enable.
2. Click on the checkbox for 'Account Enabled'
- This will enable the user account and allow the user to perform operations within the system.
3. After checking off the 'Account Enabled' checkbox, click on the "Save" button to finish making any changes to the user in the system.
Note
You can tell if a user is enabled if the text in the user table is NOT italicized.
Disabling Users
Prior to Disabling a User
Prior to disabling a user, there must be an existing user account in the system to edit and disable.
Scenario: You are a testing manager that has a role of a 'manager' in Zephyr Enterprise. The QA tester in your company has left, but he still has his account in the system. As a testing manager, you want to disable his existing user account in the system.
1. Click on the individual user account that you want to disable.
2. Click on the checkbox for 'Account Enabled' to make sure that it is not checked off.
- This will disable the user account and not allow the user to perform operations within the system.
3. After checking off the 'Account Enabled' checkbox, click on the "Save" button to finish making any changes to the user in the system.
Note
You can tell if a user is disabled if the text in the user table IS italicized.
Starting Release 8.2, Zephyr Enterprise documentation is moving from its current location on Atlassian to a dedicated, standalone Zephyr Enterprise Documentation page. https://support.smartbear.com/zephyr-enterprise/docs/en/welcome-to-zephyr-enterprise.html