Upgrading Zephyr Enterprise

Starting October 11, 2024 (Zephyr Enterprise 8.2), the Zephyr Enterprise documentation moved from its current location on Atlassian to a dedicated, standalone Zephyr Enterprise documentation page. Please see: https://support.smartbear.com/zephyr-enterprise/docs/en/zephyr-enterprise/zephyr-installation-and-upgrade-guides/upgrade-zephyr-enterprise.html

Upgrade Zephyr Enterprise Cloud

Upgrade of your Zephyr Enterprise Cloud instance is performed by the Zephyr DevOps team. Rest in peace, our team performs a snapshot of your instance prior to upgrading, so if anything goes wrong we can revert to the previous instance in a few minutes.

To schedule an upgrade, click on the link below to select a convenient date and time slot. Please note that your system will be unavailable during the upgrade procedure.


Upgrade Zephyr Enterprise On-Premise

Upgrading Zephyr Enterprise On-Premise must be completed by your administrator. We recommend taking the following steps:

  • Plan a date and time slot for upgrading the system as the process will require downtime.

  • Have your administrator review all requirements and instructions before proceeding: Zephyr On-Premise Upgrade Instructions.

  • If your administrator has any questions before the upgrade or experiences any issues during or after the upgrade, please submit a ticket to contact our support team.