Zephyr Enterprise Product Development Process and Roadmap
Starting October 11, 2024 (Zephyr Enterprise 8.2), the Zephyr Enterprise documentation moved from its current location on Atlassian to a dedicated, standalone Zephyr Enterprise documentation page. Please see: https://support.smartbear.com/zephyr-enterprise/docs/en/zephyr-enterprise-product-development-process-and-roadmap.html
The intent of this page is to provide transparency into our roadmap process for Zephyr Enterprise, including when and how we address feature requests and enhancements, and when to expect fixes for bugs and defects.
Quick Links
Feature Requests and Roadmap
Zephyr Enterprise Feature Requests Community portal: https://community.smartbear.com/t5/Zephyr-Enterprise-Feature/idb-p/ZephyrEnterpriseFeatureRequests
How to Sign up or log in to Zephyr Enterprise Feature Requests Community portal: Log In to SmartBear Community Portal
How to submit a Feature Request: How to Request a Feature Improvement - SmartBear Community
Release notes: Version History
Bugs and Defects
Please file a support ticket, and our support team will be happy to help: https://support.smartbear.com/zephyr-enterprise/message/
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Our Product Development Process
This section explains how we prioritize and select feature requests for development.
Release Cadence
Our release cadence for Zephyr Enterprise is:
Major Releases
Customer bugs
Security and performance improvements
New features and enhancements
Cadence: Approximately every month
Patch Releases
Address blocker bugs with no workaround available
Cadence: As needed
Process for Bugs and Defects
For filing bugs and defects, please first file a ticket with our support team. Our support team will review the bug and file it internally for our development team: https://support.smartbear.com/zephyr-enterprise/message/
Process for Feature Requests and Enhancements
Filing and upvoting on feature requests
To upvote and file new feature requests, please visit our Feature Request Community portal: Zephyr Enterprise Feature Requests | SmartBear Community
New ideas (feature requests & enhancements) go through the following statuses:
New idea: A customer has submitted a new idea. It is pending review by the Zephyr Enterprise Product team.
Accepted for Discussion: The PO has reviewed the idea and decided to discuss its implementation with R&D.
Selected for Development: The PO has discussed the idea with R&D. They made a decision to implement it.
Postponed: The PO has reviewed the idea but postponed it for future implementation. No discussion is required at the moment.
Implemented: The idea has been implemented.
Deferred to Support: The idea has been marked as a defect and sent to the Support team for further process.
Community Feedback Requested: The PO has reviewed the idea and wants to get more information, votes, or comments from the community.
How we select feature request?
Our new feature development bandwidth is made up of features in the following buckets:
Most voted features from our Feature Request Community page
Features aligned to our roadmap themes: Automation, BDD support, and Quality Intelligence (Reporting)
Special needs of our customers
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Starting Release 8.2, Zephyr Enterprise documentation is moving from its current location on Atlassian to a dedicated, standalone Zephyr Enterprise Documentation page. https://support.smartbear.com/zephyr-enterprise/docs/en/welcome-to-zephyr-enterprise.html