Upgrade
Upgrading Zephyr for JIRA is a very straightforward process, as long as your license support period is valid. As a JIRA Administrator, you can verify that by checking the license page.
If your support has expired, you can buy a renewal here.
Check Compatibility
Before you upgrade, make sure that the version of Zephyr for JIRA that you want to upgrade to is compatible with the host JIRA version it will reside on. You can verify this by checking the compatibility matrix on Atlassian's Plugin Exchange.
Upgrade Process
As a JIRA Administrator, use the Universal Plugin Manager to discover and upgrade the Zephyr for JIRA plugin. Refer to the JIRA Administration document for Upgrading a Plugin.
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Starting Release 8.2, Zephyr Enterprise documentation is moving from its current location on Atlassian to a dedicated, standalone Zephyr Enterprise Documentation page. https://support.smartbear.com/zephyr-enterprise/docs/en/welcome-to-zephyr-enterprise.html