Upgrading Zephyr Enterprise

Owned by Kevin Pham (Deactivated)
May 18, 2020

Upgrade Zephyr Enterprise Cloud

Upgrade of your Zephyr Enterprise Cloud instance is performed by the Zephyr DevOps team. Rest in peace, our team performs a snapshot of your instance prior to upgrading, so if anything goes wrong we can revert to the previous instance in a few minutes.

To schedule an upgrade, click on the link below to select a convenient date and time slot. Please note that your system will be unavailable during the upgrade procedure.

Upgrade Zephyr Enterprise On-Premise

Upgrading Zephyr Enterprise On-Premise must be completed by your administrator. We recommend taking the following steps:

  • Have your site Admin review the upgrade instructions here: Zephyr On-Premise Upgrade Instructions
  • Plan a date and time slot for upgrading the system as the process will require downtime.
  • If your site Admin prefers to have live guidance from our support team, please submit a ticket to coordinate a screen share call with our team.