Upgrading Zephyr Enterprise

Owned by Kevin Pham (Deactivated)
May 18, 2020
1 min read

Upgrade Zephyr Enterprise Cloud

Upgrade of your Zephyr Enterprise Cloud instance is performed by the Zephyr DevOps team. Rest in peace, our team performs a snapshot of your instance prior to upgrading, so if anything goes wrong we can revert to the previous instance in a few minutes.

To schedule an upgrade, click on the link below to select a convenient date and time slot. Please note that your system will be unavailable during the upgrade procedure.

Upgrade Zephyr Enterprise On-Premise

Upgrading Zephyr Enterprise On-Premise must be completed by your administrator. We recommend taking the following steps:

  • Have your site Admin review the upgrade instructions here: Zephyr On-Premise Upgrade Instructions
  • Plan a date and time slot for upgrading the system as the process will require downtime.
  • If your site Admin prefers to have live guidance from our support team, please submit a ticket to coordinate a screen share call with our team.