Zephyr Server/Data Center Backups and Restore

There are currently two objects that can be backed up:

Object	Description
Data	Typically backed up and stored in a tar.gz file.
Attachments	By default, attachments are not stored in the tar.gz file. They are placed in the <zephyr_install_dir>/zephyrdata folder.

Please ensure you are logged in to the machine on which Zephyr Server is installed to access the restore processes. You will need to be logged in to your database server to back up the database data separately. Attachment script files must be run with appropriate permissions.

It is highly recommended that you consistently back up your Zephyr attachments and database.

Backup & Restore

Additional Note

Linux users note that all utilities must be run as root. Use the sudo command for root permission.

The following steps will need to be followed to back up, restore and schedule your database:

Database Backup

Backup: Instructions take a native backup from the database without attachments

MySQL

mysqldump -u [uname] -p[pass] db_name > db_backup.sql

Example: mysqldump -u itcc -itcc_backup itcc > itcc_backup.sql

mysqldump -u itcc -itcc_backup dversion > dversion_backup.sql

Oracle

exp ITCC/ITCC_password file=itcc_backup.dmp

Please check Oracle standard schema documentation restore steps for your database version.

MSSQL

Please contact your DBA for instructions or follow the steps mentioned in the link below for backup

https://technet.microsoft.com/en-us/library/ms187510(v=sql.105).aspx

Database Restore

Restore: Instructions to restore the native backup

MySQL

mysql -u [uname] -p[pass] db_name < db_backupfile.sql

Example:

mysql -u root -proot itcc < itcc_backupfile.sql

Oracle

Please check Oracle standard schema documentation restore steps for your database version.

MSSQL

Please contact your DBA for instructions or follow the steps mentioned

in the link below for restore and backup

https://technet.microsoft.com/en-us/library/ms188312(v=sql.105).aspx

Scheduling

The scheduling utility that only backs up the database without backing up the repository and trend data. Use this utility only if instructed by Zephyr support.

Usage:

schedule.bat [db name] [db username] [db password]

[output file name and path] [zephyr installation path]

Example:

schedule.bat ITCC root root

C:\mybackup\partial-db-backup.sql C:\Software\Zephyr\

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