Zephyr Data Center Requirements

Owned by Kevin Pham (Deactivated)
Last updated: Mar 25, 2019

After viewing the Zephyr Data Center requirements below, you can view the steps for installing and upgrading the product. Please use the links provided below or the navigation on the left hand side:

Zephyr New Installation

Zephyr Upgrade

Zephyr Enterprise Data Center (for Windows On-Premise Installations only)

OS

Windows Server 2008 / 2012 / 2016
Windows 7 Enterprise / Windows 8 Enterprise / Windows 10 Enterprise

CPU

Quad-core CPU Intel Pentium or AMD Opteron (2Ghz or higher)

RAM

Minimum 8GB; Preferred 12GB
RAM recommendations can be found here 

Disk Space

At least 5GB Free (250GB-1TB recommended for large enterprise installations)

Networking

Wired Ethernet
Static IP address
REQUIRED† Ports: 80, 443 (if HTTPS), 8005, 9300, 5701, 5702, 37000, 37001
Firewall (if present): Allow ports 80, 443 (if HTTPS). Must support WebSocket protocol
Proxy (if present): Must support WebSocket protocol
Nodes should have at least 1Gbps Ethernet connectivity (10Gbps recommended)

Account

Administrator access to the machine 
Installer and services needs to "Run As Administrator"

Software

Java: Oracle JDK 8
Note: NO other Tomcat can be installed on the machine. JRE is not supported††


Zephyr Data Center (for Linux On-Premise Installations only)

OS

RedHat Enterprise 64-bit

  • RHEL 7.0

CentOS 64-bit
Ubuntu/Debian 64-bit 
SUSE/openSUSE 64-bit

CPU

Quad-core CPU Intel Pentium or AMD Opteron (2Ghz or higher)

RAM

Minimum 8GB; Preferred 12GB

Disk Space

At least 5GB Free (250GB-1TB recommended for large enterprise installations)

Networking

Wired Ethernet
Static IP address
REQUIRED† Ports: 80, 443 (if HTTPS), 8005, 9300, 5701, 5702, 37000, 37001
Firewall (if present): Allow ports 80, 443 (if HTTPS). Must support WebSocket protocol
Proxy (if present): Must support WebSocket protocol
Nodes should have at least 1Gbps Ethernet connectivity (10Gbps recommended) 

Account

Superuser (root) access to the machine 
Installer and services needs to run as "root"

Software

Java: Oracle JDK 8
Connector: JDBC 5.1.40
Note: NO other Tomcat can be installed on the machine. JRE is not supported††


 Supported Databases

MySQL

Database Version: 5.6
JDBC Driver Version: 5.1.40

Microsoft SQL Server

Version 2012 / 2014 / 2016
JDBC Driver Version: 4.2

OracleDatabase Version: 11g


Zephyr Client

OS

Any Desktop OS

Browser

Any one of these three with versions that support Web Sockets:

  • Chrome
  • Internet Explorer
  • Firefox

Networking

Client machine must have access to port 80 for HTTP connection (or 443 for HTTPS) to the Zephyr Server

OtherScreen resolution of 1280x1024 (1280x900 for widescreen) or higher


ZBots

OS

Windows Server 2008 / 2012 / 2016
Windows 7 Enterprise / Windows 8 Enterprise / Windows 10 Enterprise
Linux (RedHat, Fedora, Ubuntu, CentOS, SUSE) 
MacOS 
Only 32 bit supported

CPU

Dual-core CPU Intel Pentium or AMD Opteron (2Ghz or higher)

RAM

Minimum 1GB

Disk Space

At least 100MB Free

Networking

Wired Ethernet

Account

Administrator access to the machine 
Installer and services needs to "Run As Administrator"

Software

Oracle JDK 8. JRE is not supported. 32-bit only

Additional Notes

All port numbers mentioned are by default, and can be configured to fit your specific environment setup. If any firewalls or proxies are present, it is required that they support the WebSocket protocol.

Ports Explained:

  • 80, 443(if HTTPS), 8005 and 8009 are used by tomcat and can be configured in the server.xml file under zephyr\tomcat\conf\
  • 9300 is used by Elastic search
  • 5701, 5702, 37000, 37001 are used by Hazelcast
  • Database system - 3306 (unless changed) for MySQL and 1433 (unless changed) for Microsoft SQL Server
  • Elastic Search - 9300 on all nodes of the cluster include the one where Elastic search is installed
  • Zephyr Instances - 5701,5702 (inbound ports) and 37000,37001 (outbound ports)
  • Load Balancer - 80 (unless changed) for load balancer access

Software Version Explained:

  • Elasticsearch 5.5.0 is strictly required for installing Zephyr Data Center.
  • Oracle JDK 8u101 or higher required. JRE is not supported
  • No other database should be present on the server node
  • Zephyr Data Center requires a separate installation of the desired Zephyr Data Center Requirements not included in the installation package

Additional deployment requirements:

  • The Zephyr instances need to be able to access a shared storage for storing common data (ex: attachments, etc) with a capacity of 100GB which could be further part of a HA cluster on its' own since this device is to be available without fail to all the nodes as long as the cluster is functional.
  • Nodes must be configured with the same timezone and keep the current time synchronized. Using NTPD (Network Time Protocol Daemon) or some similar service is a good way to arrange it.
  • Nodes must be able to communicate with each other based on IP address. (hosts file needs to be updated as required for this communication to work)