If SSL is setup in the previous version of Zephyr, then the steps below must be completed after the successful upgrade to 6.3. This applies specifically to Zephyr instances where SSL is enabled and not through the reverse proxy (applies to all versions of Zephyr).
Step 1: Find the 2 web.xml files below:
a. Zephyr directory\tomcat\webapps\flex\WEB-INF\web.xml
b. Zephyr directory\tomcat\webapps\zephyr\WEB-INF\web.xml
Step 2: Uncomment the following security tags:
<!-- Uncomment the following if the jdbc.properties secured property is true-->
<!--security-constraint>
<web-resource-collection>
<web-resource-name>Zephyr</web-resource-name>
<url-pattern>/*</url-pattern>
</web-resource-collection>
<user-data-constraint>
<transport-guarantee>CONFIDENTIAL</transport-guarantee>
</user-data-constraint>
</security-constraint-->
Step 3: After making the modifications, make sure to restart the server.
Note: If your java keystore file is stored in the Zephyr/tomcat/conf directory, the upgrade does not migrate the file. So before upgrading Zephyr, please take a copy of your java keystore file present under Zephyr/tomcat/conf path. After upgrading Zephyr please navigate to Zephyr/tomcat/conf path, place your java keystore file and restart Zephyr Service.