Post-upgrade recommendations

Step 1: After upgrading, we recommend users clear the browser cache when accessing the Zephyr application if they experience issues regarding cached pages.

Step 2: Log in as an Administrator and trigger the Full Reindexing manually.

Step 3: Update ZBot. You can download the ZBot installation file from Zephyr by clicking the username in the top-right corner and selecting the ‘Download ZBot’ option from the dropdown.

Step 4: Update the Jira configuration after the upgrade

• Once the upgrade is successful, the Administrator will get the popup below when login into Zephyr. (If Jira is integrated before the upgrade)

• Once the user navigates to the Jira Integration page → the Jira connections will be highlighted in RED, as shown in the screenshot below:

• Once all services are up and running → For Automatic webhook management →, click on the Update Webhook button from the Jira Integration page.

• In Jira, the webhook URL will be updated as per the new webhook URL:

The new webhook URL would be something like:
Example:- https://webhook.yourzephyr.com/v1/jira/webhooks/callback

Step 5: For manual webhook management, copy the URL from the popup as shown in the screenshot below and go to Jira to create a webhook with the new URL. The below popup will appear when integrating a Zephyr project with a Jira project or In Jira Integration → click on the Edit icon under the Action column and save the Jira Integration again.

Step 6: Enable the Jira sync for the current release, as by default, the Jira sync will be disabled

By default, we will disable the Jira sync for all releases that have ended (closed). If a Jira sync needs to be re-enabled, follow the steps below:

1. Click on the button next to the Release on the left-hand side.

2. Click on "Enable Sync".

Step 7: Run the Manual Jira Update to get the latest change

• Users can manually sync the Jira Sync Requirement using the Manual Jira Update. This can be useful when a Jira sync has been re-enabled, or a webhook callback has not brought the latest changes.

• On doing Manual Jira Update on Jira Sync Folder

  • It will bring the requirement that satisfies the JQL or Filter

  • It will remove the requirement if any requirement does not satisfy the JQL or Filter

  • It will Update the requirement if any changes are made to the Requirement.

1. Click on the  button next to the Jira sync folder on the left-hand side.

2. Click on "Manual Jira Update".

You will get the pop-up to sync.

On Click on sync, it will bring the Job Progress.