Starting Release 8.2, Zephyr Enterprise documentation has moved from its current location on Atlassian to a dedicated, standalone Zephyr Enterprise Documentation page. Please see: https://support.smartbear.com/zephyr-enterprise/docs/en/zephyr-enterprise/zephyr-administration-guides/defect-admin/zephyr-defect-tracking-customizations/groups-and-permissions.html
Users of the Zephyr Defect Tracking System are grouped into different groups with control on the permissions of what they can and cannot do. The default groups are 'QA' and 'Guest'.
Default Groups
All the users added in the User Setup section by an administrator are automatically added to the QA group. Any user can also be changed to another default group labeled Guest.
Add, Deleting, and Disabling Groups
To create a group:
Click the plus button on the right:
In the Add Group section, enter a name for the group and assign permissions to it.
The Name field is required and it can contain no more than 50 characters.
Clicking the trash icon in the Delete column removes the chosen group and moves all its users to the Guest group.
Clicking a check box in the Is Disabled column disables the group immediately, and all the users of the group get the Disabled status.
Permissions
Three types of activities can be allowed or disallowed at a group level. By selecting the check boxes, users of that group can create defects, assign defects or change existing defects.
The users of all groups can search and view defects.
By default, all of these check boxes are selected for the QA group (full control) and they are disabled for the Guest group (the users of this group can only view defects).