Zephyr comes with 5 default roles (Test Manager, Test Lead, Tester, Defect User, Dashboard User) but then allows you to create (or modify or delete) additional roles and decide which Department-level and/or Project-level applications those roles can have access to in their Desktops. The default roles cannot be modified or deleted.
In the example here, a new role "business analyst" has been created and 2 Project-level applications - Requirements and Defect Tracking - have been turned on for that role.
Once a role has been created, then users can be assigned those roles in the User Setup section. Those users will also have to be allocated to a project in order to log into Zephyr and use Project-level applications.
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