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Note

In the below scenarios, Zephyr will rollback and the upgrade will fail:

  1. When Zephyr server is not stopped and user directly run the upgrade process
  2. When Zephyr is configured with Tomcat jvisual vm VisualVM memory configuration and then the Zephyr server stopped and user performs an upgrade process

Once Zephyr is rolled back, all the files inside the Zephyr Installation directory will be removed and in the database ITCC, the DVERSION is still present.

For restoring the attachments in the database, the upgrade is completed for a rollback so that the database will be there and we won't need to restore the database. Users will have to go and replace the backup zephyrdata folder.

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  1. Open command prompt as Administrator

  2. Go

    Change the working folder to the

    path

    folder where

    build

    the Zephyr installer is

    present

    located. For example:

    Code Block
    cd C:\installers


  3. Type the following command (replacing zephyr_<installer_version>.exe

    -VzSkipStartupData=true

    Run the below command and press enter with the file name of the Zephyr installer) and press Enter:

    Code Block
    zephyr_<installer_version>.exe -VzSkipStartupData=true





  4. After this this This will open Installer the installation wizard in GUI mode. Follow Complete the normal installation process and give , providing the same database details as before the upgrade and finish the installation.





   

   

   

   

   

   

   

   

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