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Starting October 11, 2024 (Zephyr Enterprise 8.2), the Zephyr Enterprise documentation moved from its current location on Atlassian to a dedicated, standalone Zephyr Enterprise documentation page. Please see: https://support.smartbear.com/zephyr-enterprise/docs/en/zephyr-enterprise/zephyr-installation-and-upgrade-guides/upgrade-zephyr-enterprise/zephyr-on-premise-upgrade-instructions/zephyr-on-premise-rollback-process.html |
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In the below scenarios, Zephyr will rollback, and the upgrade will fail:
Once Zephyr is rolled back, all the files inside the Zephyr Installation directory will be removed and in the database ITCC, the DVERSION is still present. For restoring the attachments in the database, the upgrade is completed for a rollback so that the database will be there and we won't need to restore the database. Users will have to go and replace the backup zephyrdata Zephyr data folder. |
Steps to Upgrade/Install Zephyr when Zephyr is rolled back
- Open command prompt as Administrator
Change the working folder to the folder where the Zephyr installer is located. For example:
Code Block cd C:\installers
Type the following command (replacing zephyr_<installer_version>.exe with the file name of the Zephyr installer) and press Enter:
Code Block zephyr_<installer_version>.exe -VzSkipStartupData=true
- This will open the installation wizard in GUI mode. Complete the installation process, providing the same
exact database details as before the upgrade.
View and ensure all requirements appearing on the
screen are available on the system, then click Next.
