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Info

Starting October 11, 2024 (Zephyr Enterprise 8.2), the Zephyr Enterprise documentation moved from its current location on Atlassian to a dedicated, standalone Zephyr Enterprise documentation page. Please see: https://support.smartbear.com/zephyr-enterprise/docs/en/zephyr-enterprise/zephyr-installation---upgrade-guides/upgrade-zephyr-enterprise.html

Upgrade Zephyr Enterprise Cloud

Upgrade of your Zephyr Enterprise Cloud instance is performed by the Zephyr DevOps team. Rest in peace, our team performs a snapshot of your instance prior to upgrading, so if anything goes wrong we can revert to the previous instance in a few minutes.

To schedule an upgrade, click on the link below to select a convenient date and time slot. Please note that your system will be unavailable during the upgrade procedure.

Upgrade Zephyr Enterprise On-Premise

Upgrading Zephyr Enterprise On-Premise must be completed by your administrator. We recommend taking the following steps:

Have your site Admin review the upgrade instructions here: Zephyr On-Premise Upgrade Instructions

  • Plan a date and time slot for upgrading the system as the process will require downtime.

  • Have your administrator review all requirements and instructions before proceeding: Zephyr On-Premise Upgrade Instructions.

  • If your

site Admin prefers to have live guidance from our support team

  • administrator has any questions before the upgrade or experiences any issues during or after the upgrade, please submit a ticket to

coordinate a screen share call with our

  • contact our support team.