Zephyr for Jira includes the Help menu that allows you to create a support ticket, or vote on new features on our Trello board., provide feedback an so on:
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The Help button is available only available on Zephyr-owned pages and will not be displayed for any default Jira pages. |
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The Help > Support option allows our users to easily create and submit a new support request. By clicking this option, you will be navigated to the SmartBear support portal where you can create a new support request if you are running into any issues or need assistance.
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Improvement requests
The Help > Vote on featuresImprovement requests option navigates to the Trello board where the Ideas portal where you can vote on features to be implemented in future releases, and get insight into our planning for the project in regards to future releases.
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In version 7.1.2, the Vote on features menu item will be renamed to Improvement requests, and it will take you to our new Ideas portal where you can vote on features and propose your ideas. The portal is already available, so you are welcome to use it now.
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create ideas for Zephyr for Jira Cloud improvements and comment on the existing ones.
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The Trello board where you voted on new features and shared your ideas is now deprecated. |
Feedback
Zephyr strives to bring the best test management tool experience to our customers around the world by utilizing our innovative solution for our customer's testing needs and goals. Zephyr welcomes feedback for our Zephyr for Jira Cloud product and we believe the best way to grow and improve on the usability, functionality, and accessibility of our Zephyr for Jira Cloud product is to listen to our customers and your ideas.
Want to actively contribute and communicate with us to positively affect the future of our technology? Our product feedback form provides you with the opportunity to share any and all ideas regarding new product features, user interface changes that you'd like to see, and any suggestions for our product moving forward.
To open the feedback form, click Feedback in the Help menu. In the form, you can rate our product and leave any comments or suggestions you may have:
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Click Submit after you populate all the required fields.
Documentation
Clicking on Documentation opens the online Zephyr for JIRA Cloud documentation where you will find information on various product features.
Zephyr Status
Clicking on Zephyr Status opens the status page where you can see the current status of Zephyr for Jira Cloud and subscribe to updates on planned maintenance.