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Zephyr for Jira includes the Help menu that allows you to create a support ticket, or vote on new features on our Ideas portal Trello board.

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Info

The Help button is only available on Zephyr-owned pages and will not be displayed for any default Jira pages.

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The Help > Support option allows our users to easily create and submit a new support request. By clicking this option, you will be navigated to the SmartBear support portal where you can create a new support request if you are running into any issues or need assistance.

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Vote on features

The The Help > Vote on features option  option navigates to the Ideas portal where the Trello board where you can vote on features to be implemented in future releases, and get insight into our planning for the project in regards to future releases.

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Note

In version 7.1.2, the Vote on features menu item will be renamed to Improvement requests, and it will take you to our new Ideas portal where you can vote on features and propose your ideas. The portal is already available, so you are welcome to use it now.

The Trello board will be deprecated starting from version 7.1.2.