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  1. Log in to Zephyr Enterprise as a user with administrator permissions. Then, go to Administration > Project setup settings:

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  2. On the Project setup tab, select your project and scroll the page down to the Edit Project section.

  3. In the Requirements & Defect Tracking box, select the Jira connection you created on the previous step:

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    (warning) Choose carefully. Selecting another defect tracker later, after you map Zephyr items to Jira tickets, might be problematic.

  4. Confirm the connection in the subsequent message box:

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  5. Zephyr will load a list of projects from your Jira instance and will show it in the Map external Defect project drop-down list (this list is invisible until you select a Jira instance for your project).

    Select the Jira project in that list to link it to your Zephyr project:

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  6. Scroll the page down and click Save to save the changes you’ve made.

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  • Zephyr creates a pre-configured webhook automatically when you are mapping a project in Zephyr. In this case, there is no need to perform any additional actions, but you need to have a Jira account with special permissions (for example, Browse Projects). You can view the created webhook in Jira settings: go to ⚙ > System (under Jira Settings) > Webhooks (under Advanced).

    (warning) Don’t delete this webhook, and don’t change its properties. It has all the needed settings enabled. Later, you can update the webhook, if needed.

  • You, as an administrator, can create and manage webhooks manually. This can be useful if you do not have (or do not want to create) a Jira service account with permissions required for automatic webhook management.

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