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In order for Zephyr and Jira to be able to exchange data, they should be accessible to each other via network. This is especially important if you use an On-Premise (Server) instance of Zephyr and a Cloud instance of Jira, or vice versa. To provide the connection, you may need to configure proxies and firewalls working in your network. See Connection Between Server and Cloud Instances.
1. Configure connection to Jira
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Jira Server / Data Center
➡ OAuth, or
➡ Basic (cookie-based) authentication
Tip: Basic authentication is simpler, but OAuth is more secure.
We recommend using OAuth connections where possible.
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Congratulations! You’ve mapped your Zephyr project to a Jira project.
Note about
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webhooks
Webhooks are an essential part of Zephyr integration with Jira. They are used to synchronize Zephyr and Jira requirements and information about defects.
Webhooks can be created in two ways:
Zephyr creates a pre-configured webhook
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automatically when you are mapping a project in Zephyr. In this case, there is no need to perform any additional actions. You can view
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the created webhook in Jira settings: go to ⚙ > System (under Jira Settings) > Webhooks (under Advanced).
Don’t delete this webhook, and don’t change its properties. It has all the needed settings enabled. Later, you can update the webhook, if needed.You, as an administrator, can create and manage webhooks manually. This can be useful if you do not have (or do not want to create) a Jira service account with permissions required for automatic webhook management.
Further steps
After you set up the integration, you may need to configure certain settings in Jira and to provide better support for Jira custom fields:
See Also
View and configure Jira Connections in Zephyr Enterprise
Jira Integration