About Jira Webhooks
A webhook is a callback over HTTP used to notify Zephyr when certain events occur in the integrated Jira instance. Webhooks are used to synchronize Zephyr requirements, information about defects and other data with those in Jira. Webhooks are created in two ways:
Zephyr creates pre-configured webhooks automatically while you are mapping a project in Zephyr. In this case, there is no need to perform any additional actions - you can just update the created webhook later, if needed.
You, as an administrator, create and manage webhooks manually. This can be useful if you do not have (or do not want to create) a Jira service account with permissions required for automatic webhook management.
This section describes how to create webhooks manually.
Create a webhook
In Zephyr
Log in to Zephyr as an administrator and navigate to Administration > System Setup > Jira Integration:
Click the plus button in the top-right corner to start creating a new Jira integration, or click the Edit button to update an existing integration:
In the subsequent dialog, populate all the required fields, choose Manual from the Webhook Management dropdown, and click Confirm:
