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This is a multistep process that varies depending on the authentication type you use to connect to Jira. See the following page for complete information:

Setting up Jira Integration

Tip: To connect to Jira, you can use either OAuth, or Basic authentication (the latter is also called cookie-based in Zephyr UI).
Basic authentication is easier for configuring, but OAuth is more secure. We’d recommend using OAuth connections, where possible. 

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To create a connection, click  at the top of the list and follow the instructions you see on screen. Depending on the connection type you choose, you may need to configure your Jira instance beforehand. See Setting up Jira Integration.

You can apply one of the following actions to a connection in the list:

Action

Description

Invokes a dialog box where you can configure Zephyr-side connection settings. The dialog is different for OAuth and Basic authentication connections.

Tests the connection.

Deletes the connection.

Notes on integration

Webhooks

If you choose OAuth connection to Jira, Zephyr creates a pre-configured webhook on the Jira side.

Click Update webhooks on the Jira connections screen to update existing webhooks in all connected Jira instances, and to remove those webhooks that are not needed.

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