Overview - Connecting your Zephyr to JIRA
Zephyr comes with a 2-way integration to an external JIRA defect system via remote integration and connector. Currently, JIRA versions 6.4+ to 7.x are supported, either On-Premise or Cloud. We will continue to support JIRA versions in accordance with Atlassian's JIRA life-cycle support. While all the issues and administration of that defect tracking system continue to remain in JIRA, Zephyr reads and writes issues and pulls up metrics from that JIRA installation via APIs in real-time. There is no synchronization needed.
With this 2-way integration, a user will be able to do the following:
- /wiki/spaces/ZEE50/pages/78184662 in Zephyr and it will show up in JIRA
- File a new defect in JIRA and search for it in Zephyr
- /wiki/spaces/ZEE50/pages/78020829 by various fields
- Update an existing defect (add comments, add attachments, change status, assigned to, priority and component fields)
- Update multiple defects at once
There are 2 steps to this process:
1. Connecting Zephyr to JIRA: this allows you to map projects between Zephyr and JIRA, let Zephyr users login, view, file, update and search JIRA issues from with Zephyr's UI.
2. /wiki/spaces/ZEE50/pages/77759015: this allows Zephyr to fetch metrics data from JIRA
Connecting your Zephyr to JIRA
In the Administration application, navigate to the Defect Tracking tab and enter the following information:
When this option is chosen, the following JIRA URL is needed:
http://<your_jira_server>
Where <your_jira_server> includes the name/IP address and the port of the JIRA server. Please do not enter the URL that is used to access JIRA directly from your browser.
Also, a valid JIRA admin-level username/password that has access to all the projects being tracked is needed to fetch data for defect metrics. Each user in the Zephyr system will need their own JIRA username/password to File and Search for defects in their own Desktops.
IMPORTANT:
- Please note that you cannot switch to another Defect Tracking System at a later stage. You will be able to turn it off (i.e. by picking the "None" option)
- To test if this is working, once you have entered this information and reloaded your application (logout and log back in again), go to the /wiki/spaces/ZEE50/pages/77660883 application, select a project and click on the drop-down for "Map External Defect Project". It should show you a list of your JIRA projects
Installing the Zephyr Connector
Read this section for /wiki/spaces/ZEE50/pages/77759015.
Note: If you are using Atlassian Cloud, the Zephyr Connector plugin comes pre-installed.