Zephyr Server Requirements

Starting October 11, 2024 (Zephyr Enterprise 8.2), the Zephyr Enterprise documentation moved from its current location on Atlassian to a dedicated, standalone Zephyr Enterprise documentation page. Please see:  https://support.smartbear.com/zephyr-enterprise/docs/en/zephyr-enterprise/zephyr-installation---upgrade-guides/zephyr-system-requirements/zephyr-server-requirements.html

Zephyr Enterprise must run in an isolated instance where no Jira is running or any other Tomcat.

  • Zephyr Enterprise should only be installed on its server. If you are running a Jira instance, it should be installed on a different server.
  • We recommend you have Zephyr Enterprise installed on a separate instance from where you have your Jira/Tomcat installed.
  • RabbitMQ and ZE Services should be installed in a separate server as we require Java 17.

Zephyr Enterprise Server (for Windows On-Premises installations only)

OS

Windows Server 2016 and 2019

CPU

Quad-core CPU Intel Pentium or AMD Opteron (2 GHz or higher)

RAM

Minimum 8 GB; Preferred 12 GB
RAM recommendations can be found here

Disk Space

At least 5 GB free (250 GB-1 TB recommended for large enterprise installations)

Networking

Wired Ethernet
Static IP address
REQUIRED Ports: 80, 443 (if HTTPS)
Firewall (if present): Allow ports 80, and 443 (if HTTPS). Must support WebSocket protocol
Proxy (if present): Must support WebSocket protocol

Account

Administrator access to the machine 
Installer and services need to "Run As Administrator"

Software

Note: No other Tomcat or MySQL can be installed on the machine.††

Database

MySQL 8.0.35 

ElasticSearchv. 8.6.2: Download - here / Installation instructions - here
RabbitMQ (optional)

Currently, installing RabbitMQ is optional

  • RabbitMQ 3.12.10 (Java 17 is required) / Download - here / Installation instructions - here
ZE-Services (optional)

Currently, installing ZE-Services is optional

ZE-Services (Java 17.0.10 or later required):

  • ZE-Webhook: Download - here / Installation instructions - here

  • ZE-Consumer Deployment: Download - here / Installation instructions - here

  • ZE-AuditService Deployment: Download - here / Installation instructions - here

  • ZE-AuditProcessor Deployment: Download - here / Installation instructions - here

Zephyr Enterprise Server (for Linux On-Premises installations only)

OS

Red Hat Enterprise 64-bit (the latest supported version is RHEL 8)

CentOS 64-bit
Ubuntu/Debian 64-bit 
SUSE/openSUSE 64-bit

CPU

Quad-core CPU Intel Pentium or AMD Opteron (2 GHz or higher)

RAM

Minimum 8 GB; Preferred 12 GB

Disk Space

At least 5 GB free (250 GB-1 TB recommended for large enterprise installations)

Networking

Wired Ethernet
Static IP address
REQUIRED Ports: 80, 443 (for root user) and 1024, 8443 (for non-root user)
Firewall (if present): Allow ports 80, 443 (for root user) and 1024, 8443 (for non-root user). Must support WebSocket protocol
Proxy (if present): Must support WebSocket protocol

Account

Installer and services will be installed as the current user

Software

Java: OpenJDK 17.0.10 (recommended) or Oracle JDK 17.0.10.

  • Oracle JDK must be JDK 17.0.10.
Database

MySQL 8.0.35

ElasticSearchv. 8.6.2: Download - here / Installation instructions - here
RabbitMQ
(optional)

Currently, installing RabbitMQ is optional

  • RabbitMQ 3.12.10 (Java 17 required) / Download - here / Installation instructions - here
ZE-Services
(optional)

Currently, installing ZE-Services is optional

ZE-Services (Java 17.0.10 or later required):

  • ZE-Webhook: Download - here / Installation instructions - here
  • ZE-Consumer Deployment: Download - here / Installation instructions - here
  • ZE-AuditService Deployment: Download - here / Installation instructions - here
  • ZE-AuditProcessor Deployment: Download - here / Installation instructions - here

Zephyr Client

OS

Any Desktop OS

Browser

Any one of these versions that support WebSockets:

  • Chrome
  • Firefox
  • Edge

Networking

The client machine must have access to port 80 for HTTP connection (or 443 for HTTPS) to the Zephyr Server

OtherScreen resolution of 1280x1024 (1280x900 for widescreen) or higher

ZBots

OS

Windows Server 2016 or 2019
Windows 8 Enterprise, or Windows 10 Enterprise
Linux (Red Hat, Fedora, Ubuntu, CentOS, SUSE) 
macOS 

CPU

Dual-core CPU Intel Pentium or AMD Opteron (2 GHz or higher)

RAM

Minimum 1 GB

Disk Space

At least 100 MB

Networking

Wired Ethernet

Account

Administrator access to the machine 
Installer and services need to "Run As Administrator"

Software

OpenJDK 17.0.10 or Oracle JDK 17.0.10

Database Requirements

Evaluation EnvironmentProduction Environment
The Zephyr Enterprise installer provides an option for using Embedded MySQL for the database. This should only be used for evaluation purposes and not for production instances. We recommend you always use an external database for improved performance and easy maintenance when setting up your production instance/server. This provides you with proper system performance for your Zephyr instance.

Additional Notes

All port numbers mentioned are by default and can be configured to fit your specific environment setup. If any firewalls or proxies are present, it is required that they support the WebSocket protocol.

Ports explained:

  • 80, 443 (for root user) and 1024, 8443 (for non-root user) 8005, and 8009 are used by Tomcat and can be configured in the server.xml file under zephyr\tomcat\conf\
  • 3306 is used by MySQL in Linux and configured in the my.cnf
  • 9200 is used by Elasticsearch
  • 5701, 5702, 37000, 37001 are used by Hazelcast
  • 5672, 15672 are used by RabbitMQ
  • 8081 is used by ZE-Webhook Service
  • 8082 is used by ZE-Consumer Service
  • 8083 is used by ZE-AuditService
  • 8084 is used by ZE-AuditProcessor

Software versions explained:

  • Elasticsearch is required to install the Zephyr Enterprise Server. The supported Elasticsearch version is 8.6.2.
  • The MySQL software has to be the major/minor (8.0.x) version.
    • No other MySQL should be present on the server instance.
  • Oracle JDK must be JDK 17.0.10.
  • Zephyr Enterprise Server for Windows includes MySQL in the installation package on top of allowing remote MySQL.
  • Zephyr Enterprise Server for Linux requires a separate installation of MySQL not included in the installation package on top of allowing remote MySQL.
  • RabbitMQ 3.12.10 is a robust messaging and streaming broker that's easily deployable across cloud environments and on-premises setups. Currently, installing RabbitMQ is optional for the users. Java 17.0.10 or later is required to use RabbitMQ.
  • ZE-Services. Currently, installing ZE-Services is optional for the usersJava 17.0.10 or later is required to use ZE-Services.
    • ZE-Webhook Service is the component responsible for accepting the incoming events from Jira and enqueues them to the message broker for further processing.
    • ZE-Consumer Service is the component that picks the enqueued events from the message broker and updates ZE with the incoming data.
    • ZE-AuditService is the component that acts as the incoming endpoint for the Audit Logs generated during the incoming webhook event processing and enqueues them to the message broker.
    • ZE-AuditProcessor is the component responsible for reading the enqueued audit logs from the message broker and inserting them into ZE.