Adding Users
1. Click on the 
button at the top right of the interface.
2. Fill in the following mandatory fields. The mandatory fields are shown with a red bordered text box.
- First Name - The first name of the user.
- Last Name - The last name of the user.
- User - An individual/person who users or operates functions within Zephyr.
- Role - A category used to give specific permissions to users in the system. These permissions give users the access to applications in Zephyr and the ability to perform certain tasks throughout the system. One or multiple roles can be selected for an individual user. There will be default roles in the system that can be selected, or you can utilize customized roles. Customized roles can be setup in the Customizations page under System Setup. Some of the default roles are:
- Manager - Only 1 per department, essentially a manager/administrator
- Lead - Can have multiple leads per department, responsible for entire projects/releases
- Tester - Can have multiple testers per department, assigned to projects
- Defect User - Can have multiple defect users per department, users are able to view and utilize the defect tracking app
- Dashboard - Can have multiple dashboard users. Users only have access to the dashboards and these users do not count towards the total license count. These users can create and view dashboards within Zephyr
- Email - The email address of the user.
- Location - The location of the workplace for the user in the system.
Users can have multiple roles assigned to them (Administration Apps, Project Apps, Global Repository Apps).
While adding a new user, selecting a user role is option and Zephyr allows you to create a user without a role, email, and location.
There are plenty of optional fields such fields for the user's address, their work, mobile and home phone numbers, and fields to distinguish their business title and employee type. These fields are not necessary and are there for convenience.
- Images can be added as a resource. (JPG, GIF, and PNG that do not exceed the 2MB size limit)
Important Note about Logging in with a New User
The default username for a new user will always be their First Name and Last Name. You have the option to select the checkbox to customize their username if you wish to do so as well.
The default temporary password after adding a new user will always be their First Name and Last Name. User's have the option to change their password when first logging into their account or using the top right menu in Zephyr to change their password. If you are resetting a users password, it will set the temporary password back to the same as the username.
- To learn about changing a password, please click here.
- To learn about resetting a password, please click here.
To log into Zephyr with a newly created user, the user will need to log into Zephyr using their username and their username as their password.
For example, if we create a new user with the first name "Kevin" and the last name "Pham", the default username will be "kevin.pham" and the default temporary password for initially logging into Zephyr will be "kevin.pham". To log into the application, we would login with the username "kevin.pham" and the password "kevin.pham". Once the user logs into Zephyr for the first time, this password will be asked to be changed.
3. After filling in all the mandatory fields, click on the "Save" Button to create the user in the system.
