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To enable Zephyr to create user accounts automatically, you also need to specify the SAML attributes you have in your external SSO system in the fields of the Attribute Mapping section:

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Here you need to specify the user’s first name, last name and email. Zephyr can also get a list of user groups from your SAML identity provider and add users to the corresponding groups in Zephyr. This can be done if you specify the name of a SAML attribute containing a list of groups in the Group field. Note that the groups must be created in Zephyr in advance, and they must have the same names as those in the identity provider. If you have several attributes, separate them with commas.