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  1. Go to Administrator > External Storage. The External Storage Integration page opens.

  2. Click the + icon to display the Add External Storage pop-up window.

  3. Select the storage type from the Storage Type dropdown list. You can select any one of the storage types from the list:.

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  • AWS S3

  • IBM COS

  1. Click Next to view the External Storage Details dialog box. The external storage options appear based on the Storage Type selected (AWS S3 or IBM COS).

    Image Modified

  2. Enter the required details:
    For AWS S3

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  • Name - Name of the external storage.

  • Bucket Name - Specify a bucket name. For more information on Bucket naming rules, refer to AWS S3.

  • Region - Specify the region where the external storage is located. Refer to the list of Region for AWS S3

  • Access Key- Enter the access key ID.

  • Secure Key - Enter the secret access key.

Refer to the list of Region for AWS S3 and IBM COS

5. Click Submit. On successful configuration of the external storage the following message displays.

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For IBM COS

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  • Custom Option - Select any one of the following options from the list:

    • Custom - Custom storage options allow you to configure storage solutions that cater to specific requirements.

    • Default – The storage options are default provided by IBM COS to meet the storage needs without customization

  •      Name - Name of the external storage.

  • Bucket Name - Specify a bucket name. For more information on Bucket naming rules, refer to IBM COS.

  • Region - Specify the region where the external storage is located.

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  • Refer to the list of regions for IBM COS.

  • URL - Enter the storage URL if you have selected the Custom Option as Custom. This allows seamless integration with your existing infrastructure.

  • Access Key - Enter the access key ID.

  • Secure Key - Enter the secret access key.

  1. Click Submit. Upon successful configuration of the external storage, the following message appears:

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  1. The External Storage Integration page displays the name of the external storage with the following fields:

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Work with the External Storage

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While creating a new project from the Project Setup, you can set up an external storage to save the attachments of the project.
You can select the storage from the drop-down list that shows active storage.

Once you set the external storage for a project, you cannot change it to a different storage.

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Migrate Attachments from Internal Storage to External Storage

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Info

Before you choose to migrate the attachments to the external storage, you must know that,:

  • Once you change the storage for internal attachments to external storage, it cannot be changed.

  • The migration of files locks the project for all users until the migration is complete.

  • Once the migration process begins, all users with access to the project will need to re-login.

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