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Note: If customer is using multiple Jira instances (such as Jira Server and Jira Cloud), then both instances will need to be moved to OAuth authentication. In release 6.3, we will support multiple Jira instances with different authentication types.

Step 1: Perform updates on the Zephyr instance

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These include setting the Jira Cloud configuration settings to OAuth and and setting the private key for communication with Jira.

Step 2: Using a Jira Admin account, create an application for Zephyr in Jira

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  • In JIRA, navigate to the cog icon () → Applications → Application links (click on the shortcut dot (.) and then enter in the application link).

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Step 2b: Paste the public key below in the "Public Key" field in Jira:

Code Block
MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDb4vaja5NFVjjt/VoF5S9Z7p5F
TaXUz64N0xIrIg+r3ZX8xBgHDKo6EQSkJdVK/O1qNPiUtpSke0YdTzVIvrM/9Lmq
7G6nZf0UlIaFkLY4j/F7i/bmQyB+/IgEy1SDWFipuFs/aJN8tURCEUNgcuZAjdSl
HsrQJhD0Ew53UjpLLwIDAQAB

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Step 3: Configure Zephyr to connect to Jira via OAuth

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Step 3b: Go to the created project → Select a release → Click on Defect Tracking

(Note: The error message below is expected as there are no defect users)

Step 3c: Click on the "Allow" button in the Jira OAuth page

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