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Starting October 11, 2024 (Zephyr Enterprise 8.2), the Zephyr Enterprise documentation moved from its current location on Atlassian to a dedicated, standalone Zephyr Enterprise documentation page. Please see: https://support.smartbear.com/zephyr-enterprise/docs/en/zephyr-enterprise/zephyr-administration-guides/zephyr-server-data-center-backups-and-restore.html


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There are currently two objects that can be backed up:

ObjectDescription/Info
DataTypically backed up and stored in a tar.gz file
AttachmentsBy default, these are not stored in the tar.gz file but are on the filesystem under <zephyr_install_dir>/zephyrdata


Please ensure you are logged into the machine on which Zephyr Server is installed to access attachment backup/restore processes. You will need to be logged into your database server to backup the database data separately. Attachment script files must be run with appropriate permissions.

It is highly recommended that you consistently backup your Zephyr Attachments and Database.

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Step 1: Database Backup

Step 2: Database Restore

Step 3: Attachment Backup

Step 4: Attachment Restore

Step 5: Scheduling

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https://technet.microsoft.com/en-us/library/ms188312(v=sql.105).aspx

 

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Step 3

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Backup: Instructions for backup on windows/Linux for attachment

Windows

backupAttachment.bat location Y

Example:

backupAttachment.bat c:/users/abc Y

Provide the location of where the attachment backup will be stored.

Linux

Run dos2unix *.sh

Run backupAttachment.sh Y

By default, the backup file is present in Linux at: %Zephyr_Root%/ftp/backup/

 

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Step 4: Attachment Restore

Restore: Instructions for restore on windows/Linux for attachment

Windows

restoreAttachment.bat -FORCE

Linux

Run dos2unix *.sh

Run restoreAttachment.sh -FORCE

Provide the location for the backup file after executing the command.

 

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: Scheduling

The sheduling utility that only backs-up the database without backing-up the repository and trend data. Use this utility only if instructed by Zephyr support.

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