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Ever so often Zephyr for JIRA's indexes (alongside JIRA's indexes that apply to tests) need to be regenerated. Click on the "Re-Index" button if you are not seeing some of your information being updated. This might take some time based on the amount of data you have and users will not be able to use the system during that period.
Cycle Cleanup
Cleanup cycle indexes. Note: This may take a long time depending on data size