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When this option is chosen, the following JIRA URL is needed:
http://<your_jira_server>
Where <your_jira_server> includes the name/IP address and the port of the JIRA server. Please do not enter the URL that is used to access JIRA directly from your browser.
Also, a valid JIRA admin-level username/password that has access to all the projects being tracked is needed to fetch data for defect metrics. Each user in the Zephyr system will need their own JIRA username/password to File and Search for defects in their own Desktops.
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- Please note that you cannot switch to another Defect Tracking System at a later stage. You will be able to turn it off (i.e. by picking the "None" option)
- To test if this is working, once you have entered this information and reloaded your application (logout and log back in again), go to the Project Setup application, select a project and click on the drop-down for "Map External Defect Project". It should show you a list of your JIRA projects
- If you are using a Zephyr Enterprise SaaS/Cloud instance and you have a JIRA on-premise or server hosted on your end, please ensure that all the calls (outbound and inbound) between the Zephyr SaaS IP and your JIRA server are whitelisted. To ensure this is done correctly, please involve your network or system administrator for making any and all necessary changes to your network to provide you with a smooth integration of your JIRA instance with Zephyr.
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